How well do you know your IT provider and what they are doing in the background to protect and ensure your IT runs smoothly:
Do you know if your IT support provider is keeping your information and your business safe? We at Cinnte Technologies have come up with a 5-point checklist to help you figure this out.
You know that in 2019, any small business needs secure, fast and reliable IT support and IT services to function and to be successful. Because over and over again we are shocked when one of our Engineers does an audit.
Common Problems we see in IT networks that we audit:
In 98% of the computer networks we review, we are finding a number of problems. These include faulty or non-existent backups, poor security, shoddy reporting and flawed systems that are very costly to maintain. These IT systems are usually not aligning with the business operations. We have written before about why we do it better than most other companies, read this piece here
The 5 top questions you must ask your IT support provider:
We believe that there a few basic important questions you need to ask your IT provider and yourself.
- Do they answer their phones “live” and respond to support issues in a guaranteed time frame?
- Are they remotely monitoring your network 24-7-365 to keep
critical security settings, virus definitions, and security patches up
- Do they INSIST on monitoring an offsite as well as an onsite
backup, or are they letting you rely on outdated tape backups?
- Do they consistently offer new ways to improve
your network’s performance, or do they wait until you have a
- Do they provide detailed invoices that clearly explain what you are
These are just five critical questions you need to ask your IT provider. We have came up with a full, detailed list of 16 that you should put to them and you can download this here-
Why regular IT Audits and IT Network checks with an IT provider are important:
We know that you’re busy running your business, so forget to think about the security of your IT network until disaster strikes. What else in your business is more valuable than the data on your network? Just imagine how devastating it would be to lose it! That’s why a regular network check or IT Audit is so important. You can sign up to this for free with us here
We’ll conduct a comprehensive review of your network’s security settings to make sure your data is safe and secure!
Your Business and Cyber Awareness
Have you questioned how your business is applying cyber awareness on a practical level? Microsoft will introduce cyber changes to Windows 7 this year. This is important as most SMEs are using a Microsoft system.
The tech giant will end support in July this year if users don’t install new security upgrades by April 2019. In this regard, cyber awareness has never been more important for small business owners in Cavan and Meath.
Having the correct IT support services in place is critical to being ready for any cyber changes that emerge in future.
What do I need to know about Windows 7 and Windows 10 cyber changes:
Support for Windows 7 operating systems will be ending from January 2020 according to Microsoft’s official website.We aim to educate small business owners about what they need to be aware when it comes to cyber activity. You should check with your IT provider what they’re doing to ensure any Windows 7 changes for you run smoothly.
We are among the IT support providers in Cavan and Meath that are preparing businesses to move to Windows 10. We also want to help small businesses to install Windows 7 updates to help their business run efficiently.
What exactly are these cyber updates
The changes coming in March signal a cyber security upgrade for Windows 7.
Currently, OS updates are double-signed using both SHA-1 and SHA-2 algorithms as the first algorithm has some weaknesses. In layman’s terms, Microsoft are making a better, more responsive and faster system for users, business and non-business.
Microsoft plans to discontinue it over time and move to the second algorithm, SHA-2 after 2020. Microsoft clients still using a 2008 server need to upgrade their systems and improve their IT and as a result, their overall business performance.
Target date for Windows cyber security updates:
We advise small businesses who have IT providers to make sure you don’t miss the different individual security updates taking place in April. Microsoft has said that it expects March 12th to be the date for the release of SHA-2 Code on Windows 7.
Everything should happen automatically, if you ensure these updates are enabled to take place in April and July.
What happens if you wish to continue using Windows 7 after January 2020 when support is officially being stopped by Microsoft:
It is going to cost you. A lot more than you would pay to use Windows 10. Updates from Microsoft to ensure that Windows 7 operated devices run effectively will be available for a time, but it will be more expensive that upgrading to Windows 10. The cost will also rise over years. So, for support for Windows Enterprise users using Windows 7 from January 2019-January 2021 will cost around €25 per device.
Should you consider an IT switch from Windows 7 to Windows 10:
It is worth considering a switch to Windows 10 for this reasons of cyber cost saving and effectiveness. The best laptops this year only operate a Windows 10 system as well. So if you want to use the best hardware on the market, we recommend that you consider using Windows 10 .
We will be posting in the near future on Windows 10 and how to upgrade to it. We will explain the benefits of upgrading and being more cyber aware and how it can help grow your business. Follow our updates for more updates on Windows 7 and other cyber changes your business should know about.
We will try to educate small business owners on any cyber changes such as Windows and help them move to more efficient systems like Windows 10 in future. If you are thinking of upgrading you systems to Windows 10, we can help you.
We offer network audits and can assess your IT hardware and software in 2 hours.
Our Engineers can assess in person and tell you the strengths and weaknesses of your current systems. Sign up and claim your limited free network audit for your small business in Cavan, Meath and surrounding counties.
Technology improves efficiency, automates tasks and enables remote working. Office technology including Laptops and PCs have become very much integrated with day to day work life. Without PCs and laptops, we would simply struggle with daily tasks. To maintain office productivity and efficiency we recommend you upgrade your PC’s and Laptops every 4 years as computers 4+ years will become less productive and struggle with technical advancements.
These are the tell-tale signs when you know its time to upgrade
If you are frequently seeing the “blue screen of death” this is a sign all is not well with your computer.
Unable to upgrade hardware
This can be a real issue if and there are no available or no compatible slots to upgrade a graphics, network or sound cards on your desktop. The same for laptops normally adding a bit more RAM is an easy way of prolonging a PC’s lifespan however some of the older laptops can’t facilitate additional memory or SSD upgrades. Newer laptops are supplied with USB 3.0, Thunderbolt and HDMI connections with are replacing VGA and USB 2.0 connections.
Older PCs and Laptops may struggle with security as they may not be running on the latest operating system. This could leave your office open to security issues as these devices which aren’t running on the most current & strongest security and could prove to be the weak link in your organisation.
Noisy Fans and Overheating
If you notice your devices are running noisy and overheating this may be due to your CPU working harder and causing components to overheat. The heat can cause damage to internal components.
Slow when stating up and shutting down
If your PC or laptop is taking a lengthy time to start up or shut down, this could be a sign your running out of space on your computer hard drive.
Conflicting hardware and software applications, your computer is struggling to keep up with the latest applications as a result your applications will run slow. Updating software will of course take up more space and require more system resources and could actually slow down your system.
Running Multiple Applications
Your PC or Laptop can’t cope with running multiple applications, your unable to quickly jump between applications and your system is constantly crashing.
Your requirements have changed
You perhaps require a more portable / mobile Solution for business trips.
New devices are much lighter for example Microsoft Surface Pro & Go options, and some other manufacturers offer ultra-lightweight options.
Limited Battery Life
Order Laptops batteries require more frequent charging in comparison to current laptops which achieve up to and exceeding five hours of standard usage.
Not just ready to upgrade? Check out our quick fixes!
If you not ready to invest you could also consider some quick fixes to improve the quality of your day to day work. We would recommend you clear down any large files or hardware you no longer require to improve efficiency. Look at upgrading your hard drive by replacing your HDD for the much faster SSD (solid state drive) your data is simply cloned to the new drive. Also adding more memory/ RAM should help. You could consider a larger PC monitor, older monitors tend to be 19″ or 21” we supply 24″ as a standard size larger monitors enhances workflow.